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Journal

Insights

Launch a café loyalty program your team can actually run

Café guide

Launch a café loyalty program your team can actually run

A practical café loyalty launch checklist: choose an affordable reward, prepare your QR code, train staff and review recorded activity.

September 27, 2026

Your first 30 days with a loyalty program

Onboarding

Your first 30 days with a loyalty program

A first-month checklist for running a loyalty program: train your team, check participation, record reward costs and make a measured decision.

September 27, 2026

Reward-cost worksheet for your loyalty program

Planning worksheet

Reward-cost worksheet for your loyalty program

Budget rewards, staff time and platform costs, then calculate how many additional paid visits would cover them. Includes checked examples.

September 27, 2026

Choose a grooming reward you can afford to honour

Groomer guide

Choose a grooming reward you can afford to honour

Compare grooming reward ideas, account for supplies and staff time, and measure participation over a realistic service interval.

September 27, 2026

Why Punch Cards Are Dead

Retention

Why Punch Cards Are Dead

The paper punch card had a good run, and it still works for some businesses. Here is where it falls short, where it does not, and what a wallet card changes.

February 15, 2026